Converter Recycling Tips

By Becky Berube, United Catalyst Corporation Assay-based selling with a process, a program, and a partner you can trust (and verify) is the only way to maximize the money you get for your cats with any certainty. United Catalyst Corporation is a North American-based...
Embracing the Evolution of Change with EVs

Embracing the Evolution of Change with EVs

By Andy Latham As more people experience the amazing sensation of instantaneous acceleration in complete silence, then more vehicles will hit our salvage, dismantling and recycling operations in the future. Are you ready? One of the most difficult issues with electric...
Gold Seal Customer Satisfaction Index (CSI)

Gold Seal Customer Satisfaction Index (CSI)

By the ARA Certification Committee Gold Seal standards set the bar for customer service focused on getting quality parts to the customer on time and in the condition as described in the offer. But remember that Zig Ziglar said, “Simple isn’t always easy!” The Gold...
Self-Service Safety is Job #1

Self-Service Safety is Job #1

Safety within the self-service segment of the auto recycling industry is paramount to a company’s success. By Maura Keller Predicting the future is like forecasting the weather. You think you know what’s going to happen – then it doesn’t. Within the automotive...
Expert Tips: Selling by the Ounce – Not by Unit

Expert Tips: Selling by the Ounce – Not by Unit

By Cliff Hope, Senior Account Manager Now that we are firmly in the second quarter of 2022 the surprises just keep coming for the automotive recycling industry. With end-of-life and parts cars becoming harder and more expensive to source, selling converters by the...