Psychological First Aid & Workplace Mental Health

Psychological First Aid & Workplace Mental Health

By Adele L. Abrams, Esq., CMSP Positive workplace mental health is important because it allows individuals to cope with challenges, even good ones, and setbacks in their lives, both at work and at home and ultimately be safer and more productive workers. In recent...
GOLD SEAL Recall Certification Checklist

GOLD SEAL Recall Certification Checklist

Certification is increasingly important. Here is a look at the facility standards for the Gold Seal program’s recall protocols. Find out where you rank! From the ARA Certification Committee The Gold Seal certified facility conducts a VIN check for safety system...
Gold Seal Customer Satisfaction Index (CSI)

Gold Seal Customer Satisfaction Index (CSI)

By the ARA Certification Committee Gold Seal standards set the bar for customer service focused on getting quality parts to the customer on time and in the condition as described in the offer. But remember that Zig Ziglar said, “Simple isn’t always easy!” The Gold...
How Can PCBs Affect Recyclers?

How Can PCBs Affect Recyclers?

By Sara Hamidovic Polychlorinated biphenyls (PCBs) were produced commercially in the United States between 1929 and 1979. It is estimated that 600,000 tons were produced in the U.S. alone. PCBs were determined to be toxic as early as 1940 based on industrial incidents...
C-H-A-R-G-E-D for Electric Vehicles

C-H-A-R-G-E-D for Electric Vehicles

By Andy Latham Knowledge and understanding of electric and hybrid vehicles is fast becoming an integral part of the vehicle dismantler’s role for many reasons over and above the safety of the technician and their colleagues. This column is titled “CHARGED,” let’s take...