Embracing the Evolution of Change with EVs

Embracing the Evolution of Change with EVs

By Andy Latham As more people experience the amazing sensation of instantaneous acceleration in complete silence, then more vehicles will hit our salvage, dismantling and recycling operations in the future. Are you ready? One of the most difficult issues with electric...
Gold Seal Customer Satisfaction Index (CSI)

Gold Seal Customer Satisfaction Index (CSI)

By the ARA Certification Committee Gold Seal standards set the bar for customer service focused on getting quality parts to the customer on time and in the condition as described in the offer. But remember that Zig Ziglar said, “Simple isn’t always easy!” The Gold...
Self-Service Safety is Job #1

Self-Service Safety is Job #1

Safety within the self-service segment of the auto recycling industry is paramount to a company’s success. By Maura Keller Predicting the future is like forecasting the weather. You think you know what’s going to happen – then it doesn’t. Within the automotive...
Take A Breath

Take A Breath

By Sara Hamidovic with Rene Lloyd Mold, lead, asbestos, vapor intrusion, and radon can all cause health problems for occupants of buildings. They can also cause damage or degrade the value of a building if left unmitigated. On top of all of your good housekeeping and...
How Can PCBs Affect Recyclers?

How Can PCBs Affect Recyclers?

By Sara Hamidovic Polychlorinated biphenyls (PCBs) were produced commercially in the United States between 1929 and 1979. It is estimated that 600,000 tons were produced in the U.S. alone. PCBs were determined to be toxic as early as 1940 based on industrial incidents...
C-H-A-R-G-E-D for Electric Vehicles

C-H-A-R-G-E-D for Electric Vehicles

By Andy Latham Knowledge and understanding of electric and hybrid vehicles is fast becoming an integral part of the vehicle dismantler’s role for many reasons over and above the safety of the technician and their colleagues. This column is titled “CHARGED,” let’s take...