by ARA | May 1, 2022 | Safety
By the ARA Certification Committee Returns are inevitable in the sale of any goods. One important aspect of providing great customer service lies in how returns are managed. A customer with the wrong part can still come away from a Gold Seal facility with a positive...
by ARA | May 1, 2022 | Workforce
The ARA Peer-to-Peer Mentoring Program was the missing piece that brought in R&J Pickup Truck Parts as ARA members. Then, attending the ARA Convention in 2021 confirmed they made the right decision. By Maura Keller For more than four years, the ARA Peer-to-Peer...
by ARA | May 1, 2022 | Snapshot on the Industry
A View of Pull N Save – Self Serve Auto & Truck Parts, Springfield, Utah Wrecked cars with a view. But don’t let these cool photos fool you. This top-notch facility is located in Springville, Utah, which is strategically situated on the west side of the Wasatch...
by ARA | Mar 1, 2022 | ARA Leadership, Industry
By Sandy Blalock • ARA Executive Director Embracing Excellence We are engaging with many industry partners for your benefit, but the resounding message is that certification is important and is viewed by many that certified businesses are dedicated to providing the...
by ARA | Mar 1, 2022 | ARA Leadership
By Marty Hollingshead • ARA President The Wild, Wild West The one great thing that came out of this conference as auto recyclers was how the OEMs, mainly GM, said that we are the ones that will be handling all of these vehicles at end of life, and how they need to...